Contact New York Life

Get in touch by phone or mail. Dedicated New York Life representatives are here to answer your questions about the AARP Life Insurance Program from New York Life.

Application questions

For questions about your application contact New York Life at (800) 288-9858

Or check our frequently asked questions

Our business hours are:
Monday - Friday: 8 a.m. to 8 p.m. (ET)
Saturday: 9 a.m. to 5 p.m. (ET)

Customer support

Log in to your account for fast and convenient service, 24 hours a day, 7 days a week. If you need to contact our Customer Experience Team, please call (800) 850-2658.

Our business hours are:
Monday - Friday: 8 a.m. to 8 p.m. (ET)
Saturday: 9 a.m. to 5 p.m. (ET)

Log in to manage your account

Or you can write to us at:
New York Life Insurance Company
AARP Life Insurance Program
P.O. Box 30712
Tampa, FL 33630-3712

Speak to a claims specialist

The quickest way to report a life insurance claim is to complete our online claims form.

Start a claim now

If you have any questions, or to file a claim by phone, please call us at (800) 695-5165. Our business hours are:
Monday - Friday: 8 a.m. to 5 p.m. (ET)

Additional claims questions?

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